BlackBerry App World Questions & Answers

by The PocketBerry Team

2 November 2009 View Comments

appworldtruth

For all those in a state of confusion about BlackBerry App World and how the system works from the back end, RIM has went ahead and put up answers to the most common questions that many of you folks would have. You’ll see how applications get placed on the top 25, how to deal with the dilemmas of switching devices and having no applications, and much more.

Help! BlackBerry App World does (insert issue here) when I (insert action here). I have a (insert BlackBerry smartphone here).

While I’ll be answering a few questions of this nature today, I wanted to take the time to promote our Inside BlackBerry sister blog, Community Post. Community Post is the dedicated support blog of Research In Motion (RIM), and the go-to destination for your BlackBerry smartphone-related issues. Check it out! They’re very helpful and did not bribe me with lunch to say that.

How do apps get in the Top 25?

The “Top 25″ is based on a combination of total downloads and average user rating (i.e. stars) in a twenty four hour period. Here’s an example – “App A” has 250,000 downloads and an average of four stars and “App B” has 250,000 downloads too – but an average of two stars. ”App A” would be listed higher in the “Top 25″. We’re always looking for new ways to improve the user rating system to help make sure that great applications get the recognition (and downloads) they deserve. Speaking of the “Top 25″…

Why is BlackBerry App World in the Top 25 Free Apps?

“BlackBerry App World” is actually a listed application in BlackBerry App World – that’s how we can send you a notification when there’s a new version of BlackBerry App World available. Because a large percentage of users consistently download BlackBerry App World updates, the app often places quite high in the “Top 25″.

Based on user feedback, BlackBerry App World will be blocked from appearing in the “Top 25″ in an upcoming release.

Help! I switched BlackBerry smartphones and now I have no apps.

Yes you do, you just need to log in! Launch BlackBerry App World and go to “My World”. Within the menu, select “Log In” and enter the PayPal credentials (email and password) you used to buy your apps.

BlackBerry App World will quickly verify your account and then you’ll see the apps you previously purchased. You can then download and install them and be back to using great applications on your BlackBerry smartphone!