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T-Mobile USA Waives Call Charges to and from Haiti

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14 January 2010 3 Comments

Doctors and volunteers from all over the world have been putting in their time and efforts providing aid for those in need in Haiti.  After the tragic incidents, mobile carriers such as T-Mobile are doing their best to contribute to the cause.  Today they have just announced that they are waiving all calls to and from Haiti.  “Our company and our employees care deeply for our customers, and we know that many customers have been directly impacted by the disaster in Haiti,” said Robert Dotson, president and CEO, T-Mobile USA. “While our thoughts go out to those in Haiti who are suffering so greatly at this time, our promise is to help people connect with those who matter most. I can think of no better time to demonstrate this commitment.”  So whether you have a BlackBerry, or any other phone, as long as you’re on the T-Mobile network, you can make calls to Haiti and receive them absolutely free. Hit the jump for the full press release from T-Mobile including ways on how you can help.

BELLEVUE, Wash. – January 14, 2010  – T-Mobile USA, Inc. today announced that the company is taking a number of steps to provide relief and help unite families in the aftermath the earthquake disaster in Haiti.

For current T-Mobile customers who are trying to connect with loved ones in Haiti during the aftermath of the country’s devastating earthquake, T-Mobile USA is enabling phone calls to Haiti without charges for international long distance through January 31, 2010, and retroactive to the earthquake on January 12, 2010. Additionally, T-Mobile customers who may already be in Haiti will be able to roam on T-Mobile’s partner networks in Haiti (operated locally in Haiti under the names Voila and Digicel) free-of-charge through the end of the month. In both cases, T-Mobile will remove these charges from customer bills accordingly.

“Our company and our employees care deeply for our customers, and we know that many customers have been directly impacted by the disaster in Haiti,” said Robert Dotson, president and CEO, T-Mobile USA. “While our thoughts go out to those in Haiti who are suffering so greatly at this time, our promise is to help people connect with those who matter most. I can think of no better time to demonstrate this commitment.”

Additionally, T-Mobile has taken steps to assist with the restoration of the wireless communications infrastructure in Haiti – a key component in supporting the overall humanitarian and recovery efforts. T-Mobile has pledged its support to donate wireless equipment such as generators and phones.

How You Can Help

For those interested in helping immediately, T-Mobile customers can simply text “HAITI” to “90999” and a donation of $10 will be given automatically to the Red Cross to help with relief efforts.  Your donation will be charged to your T-Mobile phone bill, and one hundred percent of this donation goes directly to the Red Cross.  There is no
per-text fee for this service for T-Mobile customers who do not have a messaging plan, nor will the text be decremented from messaging plans. Similarly, customers can text “YELE” to 501501 to support Haitian-born musician and featured T-Mobile MyTouch™ 3G artist Wyclef Jean’s Yele Haiti fund.  For more information, please visit http://www.yele.org.

-by Mac Jadalhack

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  • pierre

    T-Mobile I am so thankful for the fact that you made a decision like that you will have me and my family as your customers for life I will make sure that my haitian friends support your business.

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    you know in that way they can help those people who suffered a very miserable experience that's why it is our time to help in those people who are crying for a help, in that method we can give them a food,shelter,clothes,medicine and etc. nice I really love the way you help Haiti people