Attention All BlackBerry & SocialScope Users: Your concerns have been addressed
by The PocketBerry Team
We’re happy that finally something has come out of SocialScope. It’s been awhile and aggravating seeing your peers with different versions of SocialScope than what you have. Some of you have SocialScope while others have SocialScope light. Some folks received updates a few days ago, while others didn’t. I could only imagine how many emails the SocialScope team received in regards to concerns. Yes, it is a closed beta, but lots of Berry users are currently in on it, making it overwhelming to analyze each and every single account. In this forwarded note from the team, a lot of our shared questions have been addressed. Hit the jump to check it out.
We’ve been getting a lot of questions about the SocialScope beta process and want to address them. First, no one should feel left out because they haven’t received an invite or are running a different version then someone else. As the beta progresses every one will be upgraded and more users will be added.
Second, we’re always seeding new versions of the app to small groups of users to test, tune and tweak SocialScope. Keeping the test groups small allows us to work closely with these users; making changes that would otherwise drive you crazy and lead to overwhelming number of support emails for us. This is an iterative process that can take many versions until its ready for a wider group of users.
Finally, we’ve tried to be as inclusive as possible leading to a very very large private beta. That means we can’t respond to every email or @reply (we wish we could, but we’re a small team), but your feedback is really valuable to us and we read every email we get.
“How do you select users to seed versions to?” Its largely random, but sometimes based on device type and carrier if we’re trying to track down a specific issue.
“How long will it take for me to get version x?” We can’t give you a date, but as soon as its ready you’ll get an upgrade notice within the app.
“I haven’t even gotten an invite yet…” We’re constantly expanding the beta when a spot opens up or the app is released publicly we’ll let you know.
Finally follow us http://twitter.com/socialscope and become a fan at http://facebook.com/socialscope to stay up to date with our latest news.
-Team Conan er SocialScope
-by Otoniel Bruno
