The whole idea behind BlackBerry Enterprise Server Express is that if you have any BIS plan on your BlackBerry, you’ll be able to use it.  Verizon seems unhappy with BESX and have decided to force users who user BESX to upgrade their data plans to the corporate rate.  I couldn’t imagine RIM approving of this at all, and I sense some dispute will be occurring over this.  Hit the jump to check out the official memo from Verizon.

(more…)

Too many speculations have been made over the past few days, and we just wanted to give you folks the heads up that it’s true.  The baffling moment is now over, and we can now confirm to you all that yes, the BlackBerry Curve 8530 is being offered by Sprint in red color.  The date’s set to March 14, 2010, so if you’ve been waiting for a a color besides purple and black, here’s a new color to consider.  As per usual, the BlackBerry Curve 8530 is $49.99, even in red.

-by Mac Jadalhack

Source: Gizmofusion

I’m super excited to see AT&T launch a BlackBerry account that gives me the convenience of not having to deal with logging on to their website for account management.  With AT&T’s latest myWireless Mobile App, I’ll be able to do all my billing via BlackBerry.  Also, I’ll be able to add and remove features easily all through the app without having to call or login on a computer every time.  The other cool feature is being able to see your minutes usage, and overage charges if need be.  Being on an unlimited plan, I won’t need that part!

Supported devices include:

• BlackBerry® Bold 9700
• BlackBerry® Bold 9000
• Blackberry® Curve 8900
• BlackBerry® Curve 8520
• BlackBerry® Curve 8320
• BlackBerry® Curve 8310

I’m still having issues logging in now as it keeps saying “We apologize for the inconvenience but the service is temporarily unavailable.” If any of you have luck logging in and getting it fully functional drop us a line!  Hit the jump for the full press release from AT&T or point your BlackBerry Browser to att.com/mybb to download myWireless Mobile App today.

(more…)

They did it again. What a surprise! T-Mobile continues to be up on top once again when it comes to customer satisfaction.  “We’re very excited to be named the wireless industry’s highest-ranked retail sales and service provider. This achievement further underscores our commitment to providing a great sales and service experience to our customers,” said Paula Lentini, vice president, retail sales and operations, T-Mobile USA. “I am very proud of our frontline employees who deliver customer delight every day and with every interaction.”  From my past experiences, I can’t even beg to differ.  When switching from T-Mobile to AT&T, I saw a huge decline with customer service both in store and over the phone.  Just put a few more towers up in the states and I’d consider going back! Hit the jump for the full press release.

(more…)

Verizon customers have become very oblivious to backups when it comes to BlackBerry.  I don’t know if it’s just me but most of my BlackBerry Messenger buddies who have Verizon end up resending their PIN to everyone, due to lack of backups and device switching.  I blame a lot of this on Verizon doing in-store device exchange, but that isn’t an issue anymore as Verizon no longer does in-store exchanges for smartphones.  So here’s a new user friendly idea I am very fond of Verizon for doing.  I’m not saying Verizon BlackBerry customers need to be spoonfed, as I encourage apps like this to come to other carriers as well, but we’ll see more productivity with this for sure.

(more…)

According to this image from Gizmofusion, it looks like three BlackBerry devices are taking a permanent step out of Verizon for good.  Firstly, the short lived Pearl Flip 8230, which I believe was the biggest mistake to launch.  I have yet to see someone skipping down the street on a Verizon 8230, not even a 8220 for that matter.  With that said, we can accept it being gone.  Next we have the 8830 World Edition.  It’s been out for so long and seemed to get more business users than it did regular consumers.  It’s a very solid device and pretty much replaced the old 87xx series.  Seeing this one go, is quite a bummer, but makes me wonder what Verizon or RIM has in mind to replace it with now (camera-less Bold maybe). It’s sad to see the Curve 8330 go, as it is the top selling smartphone in the US now.  What happens now? If you’re with Verizon, you’ll have to settle for a Tour or a newer Curve 8530 there. Lastly, with the Storm 2 9550 roaming around, the older original Storm 9530 has to phase out.  Sorry to all those who are currently using one. I still have one somewhere myself and have no interest in ever scrapping it.  But the truth of the matter is that the Storm 2 is a replacement for it, and the time has come where one must go.

-by Collin Sorp

Fido has came through this time and launched the BlackBerry Curve 8520 officially.  Many of us weren’t expecting the day to come as the Curve 8900 was rumored to release for Fido, but never did.  We saw OS updates for the Fido 8520 release too, which was confusing to see before the release of the device. Fido came out with the BlackBerry Pearl 8100 a little over a year ago with BIS services, being the last carrier to ever get it.  Seeing the 8520 come to Fido is quite an improvement for the carrier as they aren’t so far behind any more.

• Check out the Fido BlackBerry Curve 8520 >>

-by Otoniel Bruno

Once upon a time, if you had a problem with your BlackBerry, you could run to a Verizon store and exchange it if you had a defect or issue.  Now Verizon has prohibited in-store device exchanges for smartphones of all kinds.  That includes BlackBerry, Palm, DROID, and Windows Mobile devices.  Now is this such a bad thing for you? Not to get off topic, but when the BlackBerry Tour 9630 came out, I recall going with a friend to exchange his because it was defective (yes the trackball).  He didn’t do a backup or anything so we found ourselves on my laptop in the store doing “Switch a Device Wizard.” Going through all that would of been eliminated if a device would of been sent in the mail, where the customer can do it all at a nice piece of mind.

(more…)

It’s no surprise as we got leaked details about the BlackBerry Storm 2 coming to T-Mobile UK.  At first, it was going around that it was just T-Mobile, but as the post kept getting retweeted, it came to all our realizations that T-Mobile UK was getting it only.  Sorry US customers.  Any way, if you’re a T-Mobile UK customer, you can get one of these bad boys with a plan of £30 or higher.  It looks like T-Mobile UK is beating Rogers at getting the Storm 2! Thanks Ricky for the hat tip!

• Check out the BlackBerry Storm 2 at T-Mobile UK >>

-by Otoniel Bruno

Well, we’re pretty angry to see that the folks at the Skype stand (at Mobile World Congress) had nothing to say about Skype coming to BlackBerry yesterday, but we are very much happy at the same time that it is coming and has finally been announced today.  Of course not only BlackBerry, but to other phones as well.  So what’s the catch? It’s only on the Verizon network right now.  Why did AT&T even bother enabling VoIP?  If you have Verizon, congrats, we’re excited for you.  Otherwise, all these other carriers need to hop on the wagon, especially T-Mobile since they’ve had WiFi calling for quite some time.  It’s very fascinating to see Verizon go at this first before everyone as we hope it won’t be an exclusive agreement.

• Register to be informed when Skype is available for Verizon >>

UPDATE: When I mention being exclusive to Verizon, we’re talking in terms of BlackBerry.  Of course there are other devices such as the iPhone that get Skype with all its functions, but BlackBerry is left out.  Sorry for any confusion folks!

-by Collin Sorp